Updated as at 14 April 2022. Updates will be made as we receive advice from the New Zealand Ministry of Health. 

We are open and operating under the ‘orange light’ of the COVID-19 traffic light system. Wearing a facemask is highly encouraged.

Your safety remains our number one priority so accordingly, the following conditions of entry will apply to all guests (including SkyCity Premier Rewards members) entering the SkyCity Queenstown Casino:


Face Mask

Wearing a facemask is highly encouraged. To help keep everyone safe, all our staff will continue to wear masks while in Orange.

If you are unwell, stay home

If you are sick, please do not come to SkyCity Queenstown and seek medical advice.


Membership Downgrades

Your membership status won't be considered for downgrade until after 30 June 2022.

Membership Upgrades

Qualifying memberships will be considered for an upgrade from January 2022.

Premier Points and Premier Bonus Dollars

All existing Premier Points and Premier Bonus Dollars will be valid until 30 April 2022.

Birthday Offers

All monthly birthday offers from August to December 2021 will be valid until 31 March 2022.



The well-being and safety of our employees and guests is our top priority, so across all of our SkyCity Queenstown venues we will be:

Increasing our cleaning activities to ensure more frequent cleaning of surfaces

Making available hand sanitiser and wipes to staff and guests

Providing additional training for our staff in order to keep themselves and our customers safe


More information

For further detail on the Coronavirus (COVID-19), visit the NZ Ministry of Health or call Healthline on 0800 611 116.

All other enquiries?

Please contact our customer contact centre from 9am-5pm (NZT) daily by email enquiries@skycity.co.nz or call on +64 9 363 6000.